REACH Model

See the REACH model: identify gaps, partner with professionals, launch services and improve through feedback to strengthen mental health in every community we serve.

Identify the Problem & Gap

Research data, engage stakeholders, and assess current systems to uncover unmet needs.

REACH MODEL, Team meeting around a table reviewing charts, notebooks and devices

Partner with Professionals

Collaborate with qualified organizations and experts who bring credibility and capacity.

REACH MODEL, Two professionals shaking hands in a bright office with analytics screen behind

Launch the Solution

Implement tailored, accessible services designed to address the identified needs.

REACH MODEL, Counsellor speaking with a young woman on a couch during a session

Feedback & Accountability

Gather ongoing feedback, track outcomes, and refine programs for long-term effectiveness.

REACH MODEL, Facilitator with clipboard gathering feedback from three women outdoors

Proven Impact

See the REACH Model in action, sustained counselling access, a growing pipeline of trained counsellors, and a lean team delivering outsized results.

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Total counselling sessions donated
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University student counselling sessions per year
Master’s Level Interns Supervised
Employees

Working with

2025/2026 Featured Initiative:

FREE COUNSELLING SERVICES FOR TEACHERS

Providing teachers free, lived-experience counselling delivered by counsellors who have also been teachers, reducing burnout and strengthening retention. (Starting in Kelowna, BC)

showing an empty classroom symbolizing the next teacher initiative belongs as part of REACH history

Help us raise money to support teacher mental health

More About REACH

Explore who we are and how we deliver lasting care. Meet Our Team, follow Our Story from 1982 to 20,000+ hours of free counselling, and see the REACH Model, the four-step approach we use to identify gaps, partner with professionals, launch accessible services, and keep improving.

Meet the leaders and partners behind REACH’s impact.

From 1982 to today, view key milestones and movement.

WANT TO SEE THE DIFFERENCE?

Stay informed on upcoming partnership opportunities and join REACH History